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How patients use online reviews

by Reputation Health | Apr 9, 2014 | Customer Service, Review Management, Surveys, Yelp

According to a report completed by softwareadvice.com, here are some key findings regarding how patients use online reviews from 2013. Key Findings: Healthgrades is the most popular online review site and Yelp is the most trusted Patients are most likely to use online...
Yahoo results now include reviews and photos from Yelp

Yahoo results now include reviews and photos from Yelp

by Reputation Health | Mar 21, 2014 | Reputation Management, Reputation Monitoring, Review Management

Yahoo and Yelp have partnered to incorporate Yelp listings and reviews from local businesses into Yahoo’s site. (see the example below) It is anticipated that Yelp reviews will be phased in over the coming months for all business. At the current time there are...
Online reviews ranks highly with consumers

Online reviews ranks highly with consumers

by Reputation Health | Mar 21, 2014 | Reputation Management, Review Management

According to a Nielsen Report, reviews posted online on sites like Yelp, Google, Health Grades and Vitals have become a trusted source of information for consumers looking to make buying decisions with 70% of consumers saying the trust what is written. What does this...
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