by Reputation Health | Apr 21, 2014 | Customer Service, Reputation Management, Reputation Monitoring, Tips and Tricks
Now more than ever the online reputation of a physician or medical practice is important. The information that is published online by patients, directory sites or even in some cases competitors or employees can have drastic consequences for a physician. But there are...
by Reputation Health | Mar 24, 2014 | Customer Service, Reputation Management, Surveys
Global survey company SurveyMonkey estimates it helps its clients (which they say includes 99 percent of the Fortune 500) collect more than 2 million survey responses daily. That translates to billions of surveys per year. Is all that feedback helping retailers build...
by Reputation Health | Mar 21, 2014 | Reputation Management, Reputation Monitoring, Review Management
Yahoo and Yelp have partnered to incorporate Yelp listings and reviews from local businesses into Yahoo’s site. (see the example below) It is anticipated that Yelp reviews will be phased in over the coming months for all business. At the current time there are...
by Reputation Health | Mar 21, 2014 | Reputation Management, Review Management
According to a Nielsen Report, reviews posted online on sites like Yelp, Google, Health Grades and Vitals have become a trusted source of information for consumers looking to make buying decisions with 70% of consumers saying the trust what is written. What does this...