Why Online Reviews Matter for Multi-Provider Medical Practices
How multi-provider medical practices can measure review results by provider and location, automate review requests with EMR integration, and improve their online reputation.
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Practical guides on online reviews, reputation management, and patient experience for medical practices.
25 articles
How to get more online reviews at your medical practice?
Having reviews written by patients and customers is important for any medical practice or physician. This valuable feedback lets you know how you are doing and where you...
Read articleWhat are the most popular physician review sites?
The most popular physician reviews sites are Google followed by Healthgrades, Yelp and RateMDS.
Read article5 Ways To Improve Your Medical Practice Online Reputation
5 tips for improving the online reputation of your medical practice or hospital
Read article3 Reasons why physicians need to monitor and respond to online reviews
Online reviews more than ever are critical to a businesses success. This is no different in a medical practice or for a physician. Over 80% of patients will look at...
Read articleFive Tips to Improving Medical Practice Customer Service
Monitor and read online reviews to find out what patients are saying about you and your staff. There are review monitoring services available to track and manage reviews...
Read articleImproving wait times in your medical practice
How to improve wait times in your medical practice
Read articleMost trusted review sites for 2014 are Yelp and Healthgrades
Why is this important to your medical practice? Knowing what sites medical practices trust helps physicians and medical practice administrators to focus their efforts on...
Read articleHow do patients use online physician reviews?
According to a recent study by softwareadvice.com, more patients than ever are using online reviews to search for a doctor. The number of patients using online reviews...
Read articleDoes your Yelp page suck?
Having a great Yelp! page can make the difference between patients selecting your medical practice or choosing another practice. Check out the examples below and our 5...
Read articleIs your staff hurting your medical practice reputation?
During a recent study by Reputation Health of over 500 patient reviews we discovered that 86% of patient complaints stemmed from the office staff or customer service...
Read article5 Ways to Attract More Patients
Want to attract new patients to your medical practice? There are literally dozens of things you could do. But what will provide you with the fastest results? Here are 5...
Read articleHow do I update my online business listings for my medical practice?
Have you searched Google, Bing or Yahoo only to find many of your medical practice business listings are wrong? You aren't alone! Approximately 98% of medical practices...
Read article4 Marketing Tools Every Practice Needs
Regardless of your medical practice size, there are certain marketing tools that every practice needs. Online Review Tracking Online reviews can make or break a...
Read articleWhy your online listings are wrong and what to do about it
98% of medical practices have old, incorrect or missing information on the internet!
Read articleDoctor rating sites questioned on USA Today
We felt compelled to share the following article from USA Today on doctor rating sites. Review sites are becoming more influential for patients looking to select a...
Read articleRemove a bad review from Vitals.com
How to remove a bad review from Vitals or reduce the negative aspects of individual reviews.
Read articleHospitals get proactive and post uncensored physician reviews
Piedmont Healthcare, a five-hospital network, is becoming one of the first healthcare provider groups to post independent patient reviews online. According to Piedmont...
Read articleVitals.com to provide physician information to Bing Snapshot
Vitals.com physician reviews and information is now integrated into the Snapshot feature on Bing.com. Microsoft owns Bing.com and it has become a viable alternative to...
Read article7 ways physicians can improve their online reputation
Now more than ever the online reputation of a physician or medical practice is important. The information that is published online by patients, directory sites or even...
Read articleWhat do patients complain about the most at medical practices?
What are the biggest complaints patients make about medical practices or visiting a doctors office?
Read articleHow patients use online reviews
According to a report completed by softwareadvice.com, here are some key findings regarding how patients use online reviews from 2013. Key Findings: Healthgrades is the...
Read articleAre your surveys making customers suffer?
Global survey company SurveyMonkey estimates it helps its clients (which they say includes 99 percent of the Fortune 500) collect more than 2 million survey responses...
Read articleYahoo results now include reviews and photos from Yelp
Yahoo and Yelp have partnered to incorporate Yelp listings and reviews from local businesses into Yahoo's site. (see the example below) It is anticipated that Yelp...
Read articleOnline reviews ranks highly with consumers
According to a Nielsen Report, reviews posted online on sites like Yelp, Google, Health Grades and Vitals have become a trusted source of information for consumers...
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